Operations / Framework guide

Five Whys

Move from a symptom to a cause you can influence.

15–25 min

Guide preview · Editable route coming later

A simple view of the method

01 / The right moment

When to use it

A problem keeps returning and quick fixes do not hold.

Begin with a concrete company question. Use the framework to organize evidence and challenge your reasoning.

02 / Put it to work

01
Which observable symptom are we trying to explain?
Write your interpretation and attach the source or name the evidence gap.
02
Why did it happen, and what evidence supports that answer?
Write your interpretation and attach the source or name the evidence gap.
03
Which root cause is within our control?
Write your interpretation and attach the source or name the evidence gap.

03 / The bigger picture

This guide is part of the wider library. The current manual workspace supports the four-step company-analysis route.